Policies

Nala Cosmetic Ink, Llc

General Policy

Nala Cosmetic Ink, Llc

Referral Rewards System

Nala Cosmetic Ink, Llc 

Appointment Guidelines

 

 

1 Referral = 50 Points

300 Points:

GIFT CERTIFICATE for a Free Service of Choice

250 Points: 

$150 CREDIT Towards any Service

200 Points:

$100 CREDIT Towards any Service

150 Points:

$75 CREDIT Towards any Service

100 Points: 

$50 CREDIT Towards any Service

 

 

Deposit:

A $50 NON-REFUNDABLE Deposit is required to book appointments for new clients only. (This deposit will go towards the balance.) Once appointment is booked, an invoice will be sent through the official booking site to confirm the appointment.

 

Rescheduling:

All clients are only allowed up to 1 reschedule (per new appointment) and must notify within 3 Days minimum to not forfeit deposit. Booking Deposits are non-refundable. If you continuosly reschedule/cancel, the client will be banned from booking with Nala Cosmetic Ink, Llc.

 

Cancellations:

Cancelling your first appointment will cause your $50 deposit to be forfeited. All clients that cancel once must pay FULL service amount through an invoice before receiving a new appointment date. If cancelled again, the client will be banned and must forfeit 50% of service paid and the other 50% will be refunded. (There are absolutely no refunds policies except for this specific matter being the second cancellation.)

 

Clients that cancel/reschedule/no-show the free in-person consultations will need to pay $50 booking deposit after the first time to receive another appointment. After the second cancel/reschedule/no-show, the client will be banned and will forfeit deposit.

 

No Calls/No Shows:

All clients that do not show up will forfiet the non-refundable Booking Deposit and will be banned from booking with Nala Cosmetic Ink, Llc.

Late:

A strict 15 Minute grace period is allowed, anything after will be considered a

NO-SHOW and the appointment will be cancelled. (Please read above policy on "cancellations" for reference.)

 

Please respect the time given for the appointment as there will be other clients set with their appointment times on schedule. 

 

I.D. or D.L.:

A copy of your Valid Identification Card or Driver's License is mandatory at the start of the appointment.

 

6 to 8 Week Perfecting Touch Up:

It is the client's responsibility to reach out and schedule the perfecting session within a 3 month period from the initial appointment date. If the appointment is made passed the 3 month mark, it will be updated and charged to an annual touch up pricing.

 

 

 

 

 

To prepare to mitigate any risks and make sure each and every procedure is as safe as it can be, please follow these guidelines with your following appointment:

  • Online Consent/Release Forms are sent out via email/link (including COVID-19 Check up survey and Release Form).
  • No Guests allowed.
  • Masks are mandatory.
  • If you arrive early, please wait in your car and have forms submitted.
  • Hands sanitizer is available at the Front Reception.
  • Contactless Payment is available. (Debit, Credit, Chip/Tap, Apple Pay Google Pay, or Cash.)

 

Health and Safety are ALWAYS priority!

 

We reserve the right to refuse service to anyone at anytime.